Data and Analytics Strategy to support better community health outcomes

Health & Aged Care case study

Evinact was engaged to uplift the data and analytics of a Primary Health Network to better support community health outcomes.

The context

Darling Downs and West Moreton Primary Health Network (PHN) is a not-for-profit health organisation whose role is to better understand the health needs of its community and support equitable delivery of primary health care services.

The PHN recognises the critical importance of data in achieving its strategic goals, including:

  • the ability to better identify areas of need within the community utilising population demographic and predictive analytics
  • supporting general practices to identify and implement opportunities for quality improvement; and
  • fostering a culture of evidence-based decision making to inform service needs and future strategies.

With such a strong focus on data to support its strategic objectives, the PHN recognised the challenge it faced increasing capability across the organisation.

The PHN then engaged data experts, Evinact, to identify the actions required to uplift their data and analytics maturity to support the delivery of its strategic aims.

The method

First up, Evinact analysed the PHN’s current data practices including strategies, sample data, reporting requirements and frameworks relevant to their data capabilities.

Individual stakeholder interviews were conducted virtually with PHN executives and staff to understand their current data capabilities and literacy levels as well as attitudes towards maturing their capabilities.

The impact

The outcomes of the interviews and discovery stage were assessed against an industry Data and Analytics Maturity Model as a recognised industry-standard to confirm the requirements needed to mature the PHN’s data and analytics capabilities. A practical roadmap was then developed defining the steps to meet these requirements.

With Evinact’s support, the PHN now has a clear understanding of the actions required to mature data and analytics practices within their organisation.

This engagement was originally completed as GWI.

Michelle Teis

Managing Partner

Michelle is a senior executive with 30 years of leadership experience in data strategy, governance, management and analytics. With a strong foundation in promoting data-driven decision-making, Michelle is a trusted advisor to other C-Suite executives.​

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